VNA is a single-source MRO and Automation supply and service organization supplying electrical and automation components. We provide customers with a single contact for contract services while connecting our 500 locations together via established VNA electronic transaction standards.
VNA can offer a wide range of services to support the requirements of industrial customers. The following list of services is a sample of the various areas that could be incorporated within the framework of a VNA national account contract:
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24/7/365 Emergency Service Policy, Emergency Delivery Policy
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Stock Delivery Policy (will depend upon locations)
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Buying options (may include customized catalogs and search engine, online order entry, price check and stock check, EDI and XML document transmissions)
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Summary billing and customized usage reporting
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Savings Summary Analysis (calculates the savings from buying with the VNA Solution)
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GMS Installed base evaluation via Rockwell
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GMS Repair Services via Rockwell
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Vendor managed inventory programs
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Storeroom management
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Data management programs
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Supply chain optimization
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VNA peer-to-peer technology support and collaboration
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e-commerce
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Product and technology training
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Asset management
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Warranty management
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Personalized product data
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Predictive maintenance program
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Obsolescence management services
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Repairable asset services
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Installed base evaluation of existing equipment
In addition to our basic contract services, we offer inventory management related value-add services that are reviewed on a contract-by-contract basis.